Performer Policies

                                        PLEASE READ THE FOLLOWING CAREFULLY

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1. General Policies apply. See General Terms & Conditions for more information. 

2. All sales are final.  No refunds.

3. FRAUDULENT and/or SHARING passes is unacceptable and prohibited by our organization.  If anyone is caught with a pass that is NOT in the Ticket Holder name, one of our Police Officers will remove the pass, you will be escorted out of the event and possibly banned from any future NOLASBF sponsored events.  DIRECTORS will be notified of the violation.  If multiple violations occur from one team, the TEAM is in jeopardy of being banned from all future NOLASBF sponsored events.  We HIGHLY encourage DIRECTORS to guide their team members in proper Congress/ Festival etiquette.

4. ONLY TEAM DIRECTORS SHOULD REGISTER THEIR TEAMS!

5. A “PERFORMERS” wristband must be worn on the LEFT wristband at all times in order to gain access to the event and to perform.  No “General Admissions” wristbands will be permitted backstage or to perform.

6. If you purchased a “General Admissions” Full Event Pass or Full Night Pass and later decided to perform, we will do a one-time, no-charge, ticket type transfer of your General Admission pass to a Performers Pass or VIP Performers Pass under the same ticket holder name prior to July 15th. Fees beyond that will apply. 

7. If a performer is NO LONGER performing, the BUYER or TICKET HOLDER can…

   1. Request the ticket be transferred to another performer (service fee must be paid before transfer cut off on July 15th; Follow         to purchase transfer.

   2. Request a Ticket Type change with the “purchased value” of the Performers Pass being applied to the balance of a General Admission\Full Pass ONLY.

   3. You may contact                                after you have paid the transfer/service fee       , to make sure that you provided all required information to properly transfer your pass. 

8. Because we order wristbands based on the number sold, if you take off your wristbands for any reason, including a photo shoot, you will be charged a Service Fee to have it replaced.  It is important that you communicate with Registration at the event PRIOR to such occurrence.

9. Full payment from an entire team must be made on or before: March 15th (1st round) or May 15th (2nd round). Late Fee(s) will apply afterwards.  Late payments are due no later than July 1st.

10. If payment is not received by the July 1st deadline, your team will be taken off the roster.  If there is an exception made by the Artistic Committee, late and service fee(s) apply.

11. Each approved team/couple will be guaranteed one performance at the New Orleans Salsa Bachata Festival per registration.  Multiple team/couple performances will be approved on a case-by-case basis depending on availability. Should you wish to perform more than once, you MUST REGISTER once PER PERFORMANCE. 

12. Individuals can perform up to three (3) times, and only one (1) payment is due for that dancer.

13. The BUYER or TICKET HOLDER may request a change or transfer but must be made through email at :     

 

Approval and Payment Process:

Team applications are due no later than February 1st (1st round) and April 1st (2nd round). Unless otherwise stated by NolaSBF.

1. All approved teams will be notified no later than 2 weeks within submission.

2. Registration will email the MAIN CONTACT a payment link to all approved teams within two weeks of application submission.

3. Contracts and procedures listed here will be sent out upon registration/ payment and must be approved by all team members and returned by due dates. 

4. All Payments are due by May 15th or late fee(s) apply.  Teams will be removed from the roster if payment is not received by July 1st.

5. Once payment(s) is(are) received, ticketing information will be emailed to the MAIN CONTACT to distribute to their team.

6. If performer(s) fails to meet performers policies (failure to pay, contract agreement, late music submission, etc), they will removed from performance roster and no refunds will be issued.

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KIDS PERFORMANCE PROGRAM

1. All sales are final.  No Refunds.

2. Performers 12 years of age and under at the time of application, are eligible to participate in the NOLA SBF Kids Performance Program with discounted performance passes.  Discounts are determined on an annual and/or case by case basis.

3. Registration has the right to request additional proof and/or deny a Kids Performance Pass to anyone they feel does not meet the age requirement if proof can not be verified.

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PERFORMANCE MUSIC POLICIES

To ensure that not only your performance is a success, but that other performances are as well.  Improper music formats can cause embarrassment and delays for the entire night’s event.  It’s important to follow the requirements below:

1. Performance cannot be longer than three (3) minutes, unless with proper approval.

2. BRING A BACK UP!!!  OR TWO!!! Only Thumb drive will be accepted.

3. Write your team name and contact information on thumb drive.

4. NO electronic devices or jump drives will be accepted less than 5 hours before scheduled peformance night. (9pm every night -Friday, Saturday, and Sunday)

5. BRING A BACK UP!!!  OR TWO!!!

6. DJ has the right to refuse music if turned in improperly.

7. ALL MUSIC MUST BE SUBMITTED TO PROPER PERSONNEL BY JULY 1ST. ANY PERFORMANCE TEAM THAT FAILS TO MEET THIS DEADLINE WILL BE REMOVED FROM PERFORMANCE ROSTER AND ABSOLUTELY NO REFUNDS WILL BE ISSUED!